Frequently Asked Questions
The Capital Wine School is located at 5207 Wisconsin Ave – Suites #7 and #8, Washington, DC 20015 (Paul’s Wine & Spirits and Joy of Motion Dance Center are in this building, too.) When you enter the building from Wisconsin Ave, go up a small flight of stairs and down the hallway past dance classes. A doorway to another flight of stairs will be on the left side. Go up these stairs, and Capital Wine School classrooms will be in rooms #7 and #8.
You can reach Capital Wine School by phone at 202-792-5020 or by email at: firstname.lastname@example.org
The Capital Wine School is conveniently located near the Friendship Heights Metro Station on the Red Line.
Parking is available in lots located at Jennifer St and 43rd St; Jennifer St and Wisconsin Ave (in the building with TJ Maxx); and on Harrison St (behind Rodman’s Discount). Please DO NOT park in the lot reserved for Paul’s Wine & Spirits.
Advance payment is required for all classes and programs. You can pay through the website using MasterCard, Visa, Discover, or PayPal. If a class or course begins in less than one week, all payments must be by credit card or with PayPal. All registrations to pay by check/money order for a class or course that begins in less than one week will automatically be canceled.
If the class or course for which you are registering does not begin in less than one week, you may choose to pay by check or money order. Checks and money orders should be made payable to “The Capital Wine School” and mailed to The Capital Wine School, ATTN: Accounts Receivable, 5207 Wisconsin Ave, Washington, DC 20015. Payment must be received within one week of registration. If payment is not received within this time period, the registration will automatically be canceled.
PLEASE NOTE THAT UNPAID REGISTRATIONS ARE AUTOMATICALLY REMOVED FROM OUR SYSTEM. IF YOU HAVE NOT PAID FOR YOUR REGISTRATION, THEN YOUR SEAT CANNOT BE RESERVED. PLEASE EMAIL INFO@CAPITALWINESCHOOL.COM IF YOU NEED ASSISTANCE IN MAKING A PAYMENT OR IF YOU HAVE ANY QUESTIONS OR CONCERNS.
UPDATED REFUND POLICY DURING THE CORONAVIRUS PUBLIC HEALTH EMERGENCY – EFFECTIVE MARCH 26, 2020
*This policy will remain in force until the Capital Wine School has determined that conditions are safe to resume normal in-class activities, at which time our regular refund policy will resume.
Patrons who wish to cancel their registration in a class or course may do so up to 24 hours before the course or class begins and receive a full course or class credit. Patrons may opt for a refund minus 50% in lieu of the course or class credit.
If the Capital Wine School finds it necessary to cancel a class or course altogether, patrons will be entitled to a 110% class/course credit to be used towards another class/course, or a refund minus the original payment processing fees.
If the Capital Wine School postpones or reschedules a course or class to begin within six months of the originally scheduled class/course, or offers the class on the originally-scheduled dates but in a virtual format with wine samples available for pickup, registered patrons who do not wish to participate in the new dates/format may receive a course credit for the amount paid, or a refund minus 50%.
Standard Refund, Cancellation, and Rescheduling Policy
If you cancel more than 7 days prior to the class or course start date, you may request a refund minus the original processing fees. If you cancel 7 days or less prior to the class or course start date, you may request a refund less a 20% cancellation fee. If you cancel any class or course within 48-hours of its scheduled start time, no refunds will apply.
Please note that this does not apply to WSET courses. There are no refunds within 7 days of a WSET course start date.
If you wish to reschedule instead of receive a refund, you may request to be rescheduled to another session with no penalty, as long as the request is made 7 days prior to the class or course beginning. If you reschedule 7 days or less prior to the class or course start date, you may request a credit less a 20% rescheduling fee. Rescheduling is not possible within 48-hours of a class or course start time.
For all WSET exams, please note that all exam fees are forfeited when a student is registered for the exam with the WSET. There are no cancellations or rescheduling of WSET examinations once the exam order has been submitted to the WSET. Students will need to register and pay for a later exam date, if they find themselves unable to sit for an exam for which they are scheduled.
On occasion, Capital Wine School will offer a class or course for which the above “Refund, Cancellation, and Rescheduling Policy” does not apply. In those instances, the registration page for the class or course will reflect the modified policy for that specific event.