What if I need to cancel or reschedule a class, course or exam at the Capital Wine School?

Refund, Cancellation, and Rescheduling Policy

GENERAL POLICY

The administrative fee for cancellation requests made at least 10 days prior to the class or course start date is $35.00 per ticket/registration. After this time, full payment is forfeited, and no refunds are possible. If you wish to reschedule, you may do so for no charge if your request is made at least 10 days prior to the class or course start date. The administrative fee for requests to reschedule made 2-9 days before a class or course start date is $35.00 per ticket/registration. Rescheduling is not possible within 48 hours of a class or course start date, although you are welcome to transfer your ticket/registration to another person if desired (email info@capitalwineschool.com to request). There is absolutely no rescheduling of a course once it has begun.

*On occasion, Capital Wine School will offer a class or course for which the general policy does not apply. In those instances, the registration page for the class or course will reflect the modified policy for that specific event.

Please note the following exceptions to the above policy for WSET courses:

WSET courses are not transferable to another person.

WSET Intensive courses are subject to different cancellation/reschedule fees and deadlines; details can be found in the individual course descriptions.

For all WSET Online Self-paced courses, any request to reschedule or cancel must be received at least 15 business days before the course start date; rescheduling or cancelling is not possible after this time.

The administrative fee for cancelling a WSET Level 3 course, or a WSET Diploma Unit D1 or D3 course, is as follows:
– WSET Level 3 – $75.00
– WSET Diploma Unit D1 – $300.00
– WSET Diploma Unit D3 – $500.00

WSET EXAMS

Please view the following document for WSET Exam rescheduling deadlines and fees:  WSET Exams Rescheduling Deadlines & Fees.

CWS Cancellations

In the event the Capital Wine School cancels a class or course, registered participants will have the option to transfer to another class or course; receive a full credit towards a future class or course; or receive a full refund.