Both the Capital Wine School and WSET have policies and procedures in place to protect WSET students and safeguard the integrity of WSET qualifications. The Capital Wine School ensures compliance with the Capital Wine School and WSET’s policies through this Malpractice and Maladministration Policy, which gives a
framework for both the Capital Wine School and students to identify, report, and manage potential malpractice or maladministration. Non-compliance with the Capital Wine School or WSET Policies and Procedures can fall into two distinct, but related, categories:
1. Maladministration, where the non-compliance is generally unintentional, or the result of mistakes, carelessness, inexperience, or poor processes
2. Malpractice, where the non-compliance is intentional or the result of a negligent or reckless action without consideration of the consequences of the action
Context is important, and the line between maladministration or malpractice is not always clear. For example, maladministration incidents may become malpractice (e.g. if a party fails to implement corrective measures, repeats the same or a similar incident, or attempts to misrepresent or hide information during an investigation), or there may be mitigating factors that turn potential malpractice into maladministration. Though malpractice and maladministration are distinct concepts, they can shade into one another. Malpractice and maladministration are always case, context, and fact specific. Both APPs and students can commit malpractice and maladministration.There are many ways that malpractice or maladministration could occur, including new ways which WSET and the Capital Wine School have not yet seen. Some examples of malpractice or maladministration include:
For APPs:
– Failure to adhere to WSET Policies and Procedures
– Failure to follow WSET requirements for course delivery or exam regulations
– Failure to follow WSET’s candidate registration and certification procedures
– Late student registrations
– Fraudulent claim for certificates/fraudulent use of certificates/reproduction or forgery of certificates
– Withholding critical information from WSET quality assurance
– Insecure storage of exam materials
– Revealing or sharing confidential exam materials with candidates ahead of an exam
– Intentional attempts to manipulate exam results so that they do not reflect the candidate’s actual exam performance
– Issue of incorrect exam results/failure to issue results to students promptly
– Failure to promptly respond to WSET
– Unauthorized reading/amendment/copying/distribution of exam papers
– Failure to report changes in APP ownership/personnel/location/facilities
– Denying WSET access to information, documentation, workforce, or facilities
– Failure to return exam papers within the specified time limit or to follow delivery and tracking regulations
– Infringements of WSET copyright, trademarks, intellectual property rights, and brand identity
– Use of unqualified and/or unregistered educators or internal assessors
– Breach of confidentiality
– Misleading advertising/publicity
– Any action likely to lead to an adverse effect
– Failure to disclose a Conflict of Interest
For students:
– Cheating, or facilitating cheating, including the use of unauthorised devices or materials
– Disruptive behaviour in an exam
– Plagiarism of any nature by students
– Impersonation (including forgery of signatures)
– Unauthorised reading/amendment/copying/distribution of exam papers
– Any action likely to lead to an adverse effect
– Breach of confidentiality
In general, the Capital Wine School also expects that both Capital Wine School staff and students will treat others and be treated professionally and respectfully at all times. The Capital Wine School will treat inappropriate behaviour, including verbal or physical abuse, persistent or unrealistic demands, or threats that cause stress to staff, as misconduct and may report such student misconduct to WSET as necessary